9-1-1 Do's and Dont's
DO use 911 to reach police, fire, or ambulance service.
DO teach your children or grandchildren how to use 911 wisely in case of an emergency... If a parent or relative is sick or unconscious, if a child is lost and can find a phone or pay phone, if a suspicious person is bothering the child or friends, or if your child or another child is injured.
DO use a pay phone to report emergencies including accidents, crimes in progress, or crimes that have just occured. The 911 call is FREE.
DON'T call 911 to ask when power will be restored during an outage, how road conditions are, or whether schools are open. Contact your utility company or monitor local radio and television for road, weather, or school information.
DON'T hang up when you dial 911 in an emergency; our dispatchers will need information from you in order to send the appropriate help.
DON'T hang up when you dial 911 accidentally or our dispatcher will have to take time to call you back and verify if you have an emergency, taking them away from actual emergency calls.
DON'T let your cordless phone battery run down away from the charger. Some cordless phones send out a false 911 signal when they are discharged.
DON'T play with 911 or make false calls. It is a violation of the law that is punishable by fine or imprisonment.